How I Work
My Design Process
Discover
Understanding the problem via user research, stakeholder interviews, and data analysis.
Define
Synthesizing insights to designs clear problems and opportunities for innovation.
Design
Creating wireframes, prototypes, and high-fidelity designs that solve user needs.
Deliver
Testing, iterating, and collaborating with developers to bring designs to life.
Expertise
Skills
Testimonials
What Coworkers Say
“I had the pleasure of working with Kristin Howard, and I can confidently say she is an exceptional UX designer. Her creativity, strategic mindset, and ability to collaborate across teams made a huge impact on our projects. Kristin played a key role in the New LennoxPros Ecommerce Tool and New Construction Mobile Scan Technology, delivering intuitive, user-friendly solutions that enhanced both efficiency and engagement. She’s a true team player who brings innovative ideas to the table while ensuring seamless execution. Any organization would be lucky to have her expertise!”
JJ Salais
Former Lennox Employee
“Kristin is an extremely detail oriented individual and strives for perfection. I loved working with her because she always speaks her mind and asks the hard questions. She is constantly working on her craft and goes above and beyond! I conducted research and she would iterate on designs based on user feedback. She has an eye for detail and has an incredible work ethic. I will miss being on a team with Kristin and hope our paths cross again in the future!”
Victoria Wood
Former Senior UX Researcher at Lennox
