How I Work
My Design Process
Discover
Understanding the problem via user research, stakeholder interviews, and data analysis.
Define
Synthesizing insights to designs clear problems and opportunities for innovation.
Design
Creating wireframes, prototypes, and high-fidelity designs that solve user needs.
Deliver
Testing, iterating, and collaborating with developers to bring designs to life.
Expertise
Skills
Design Strategy
Aligning design decisions with business objectives.
User Research
In-depth user interviews, surveys, and usability testing.
UI Design
Beautiful, functional interfaces that delight users.
Prototyping
Interactive prototypes that bring ideas to life.
Testimonials
What Coworkers Say
“Kristin Howard partnered with me as a UX designer at Lennox International. When I brought Kristin on to the team, she was making the transition from a B.A. Her senior manager spoke highly of her professionalism and commitment to excellence. Over the next year, she poured herself into a new discipline, gaining certifications and additional education without being prompted. Her curiosity and thoroughness made her transition a natural. She quickly began to excel, becoming one of my go-to designers for many projects, both small and large scale. Her attention to detail, ability to process critiques, and preparedness were unlike anyone I had managed at this point.
Aside from her technical capabilities, Kristin is a beautiful person. She is thoughtful and very kind. She connects with people on a level seldom seen in a fast-paced environment. One of the hardest parts about leaving the company was knowing that I would not have Kristin on my team delivering for me or brightening my day with her willingness to learn and eagerness to deliver. I’ve said this many times to my Senior VP, and I believe it wholeheartedly. Kristin Howard is going to be a star in this industry. It was a pleasure working with her, and if fate allows I will welcome the opportunity to do it again.”
Gerry Roland
Former Senior Manager of User Experience at Lennox
“I had the incredible fortune of having Kristin Howard as my buddy mentor during my summer internship at Lennox in 2024, and I genuinely couldn’t have asked for a better mentor and friend.
Kristin brings a rare blend of warmth, insight, and passion to everything she does. As a newcomer to the corporate world, I found our conversations invaluable. She helped me navigate delicate situations gracefully. She gave me the confidence to speak up and handle challenges more professionally. Having someone outside my immediate team whom I could trust and learn from made my experience so much more fulfilling.
One of the most formative moments of my internship was when Kristin invited me to observe the UX interviews she was conducting. Watching her lead with empathy and intention gave me a whole new perspective on user-first thinking – something that continues to influence how I approach any project I build now.
Kristin doesn’t just mentor; she connects, uplifts, and inspires, and I’m truly grateful to have learned from her.”
Sudeeksha Vandrangi
Former Intern at Lennox
“Kristin Howard is an exceptional UX Designer with a rare mix of curiosity, strategy, and a deep understanding of people. Her journey from call centers to business analysis to UX gives her a unique edge—she doesn’t just design; she solves problems.
Kristin thrives in ambiguity, turning complex challenges into seamless, user-friendly solutions. Whether conducting research, mapping user journeys, or optimizing experiences, her work is always intentional and impactful.
Kristin is always learning, always improving, and always pushing for better. If you’re looking for a UX Designer who truly cares about creating meaningful experiences, I highly recommend her. 🚀”
DaMarco Ellis
Current Lennox Employee Business Development Lead (Residential New Construction)
Contact
Let’s Create Something Great
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I'm exploring new opportunities where I can contribute to something meaningful. If you think we might be aligned, I'd love to connect and learn more.
I’m exploring new opportunities where I can contribute to something meaningful. If you think we might be aligned, I’d love to connect and learn more.
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